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Our MissionMulti-Purpose Community Action Agency empowers low-income families and older adults to achieve economic stability and independence through innovative community programs, partnerships, and support services.
Promise of Community ActionCommunity Action changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to Helping People Help Themselves and each other.
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Who We Are
Multi-Purpose Community Action Agency (MPCAA) is one of 23 Community Action Programs in the Commonwealth of Kentucky, serving the core counties of Bullitt, Shelby, and Spencer.
Founded as part of the national Community Action movement established by the Economic Opportunity Act of 1964, MPCAA works to help individuals and families improve their daily living conditions and achieve long-term stability. Community Action is about real people, volunteers who give their time and resources, families who find pathways out of poverty toward self-sufficiency, and dedicated staff who inspire and support lasting change.
MPCAA provides a wide range of services to adults age 60 and older, low-income individuals, and at-risk families. Incorporated as a private, nonprofit 501(c)(3) organization, the agency is governed by a volunteer board of directors.
With more than 50 years of service, MPCAA remains committed to identifying community needs and developing effective programs to meet them. Through its diverse services, the agency promotes self-sufficiency and independent living, empowering individuals and families to build on their strengths and achieve their own success.
Founded as part of the national Community Action movement established by the Economic Opportunity Act of 1964, MPCAA works to help individuals and families improve their daily living conditions and achieve long-term stability. Community Action is about real people, volunteers who give their time and resources, families who find pathways out of poverty toward self-sufficiency, and dedicated staff who inspire and support lasting change.
MPCAA provides a wide range of services to adults age 60 and older, low-income individuals, and at-risk families. Incorporated as a private, nonprofit 501(c)(3) organization, the agency is governed by a volunteer board of directors.
With more than 50 years of service, MPCAA remains committed to identifying community needs and developing effective programs to meet them. Through its diverse services, the agency promotes self-sufficiency and independent living, empowering individuals and families to build on their strengths and achieve their own success.
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On-Line Scheduler for
Appointments for Family Service Centers
Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis
The Low-Income Home Energy Assistance Program (LIHEAP) Crisis enrollment will begin on January 6 and run through March 27, 2026.
The Crisis component is designed to assist Kentucky households facing heating emergencies. Eligible households may qualify for assistance to resolve a heating crisis, such as imminent loss of heat, low fuel supply, or eviction due to unpaid utility bills. This program includes electric, natural gas, propane, coal, wood, or fuel oil.
Benefits are paid directly to the household’s energy vendor and cover the minimum amount required to alleviate the crisis, not exceeding the local cost for a deliverable supply of the household’s primary heating fuel or $400 for gas or electric. Households may reapply each time they experience a heating crisis until they reach their maximum benefit.
Applications will be accepted on a first-come, first-serve basis, or until funds are depleted. Income eligibility is up to and including 150% of the Federal Poverty Guidelines. Prior LIHEAP assistance does not affect eligibility for the Crisis component.
Interested households should contact MPCAA to apply. Please make your appointment through our online scheduler at http://mpcaa.itfrontdesk.com or our automated phone scheduler at 1-502-317-0120.
Eligibility Requirements
Households must meet program eligibility criteria, including income limits and proof of a heating emergency, to qualify for assistance.
Applicants are required to provide the following documentation at the time of application:
Schedule online at:
http://mpcaa.itfrontdesk.com
or call:
1-502-317-0120
The Low-Income Home Energy Assistance Program (LIHEAP) Crisis enrollment will begin on January 6 and run through March 27, 2026.
The Crisis component is designed to assist Kentucky households facing heating emergencies. Eligible households may qualify for assistance to resolve a heating crisis, such as imminent loss of heat, low fuel supply, or eviction due to unpaid utility bills. This program includes electric, natural gas, propane, coal, wood, or fuel oil.
Benefits are paid directly to the household’s energy vendor and cover the minimum amount required to alleviate the crisis, not exceeding the local cost for a deliverable supply of the household’s primary heating fuel or $400 for gas or electric. Households may reapply each time they experience a heating crisis until they reach their maximum benefit.
Applications will be accepted on a first-come, first-serve basis, or until funds are depleted. Income eligibility is up to and including 150% of the Federal Poverty Guidelines. Prior LIHEAP assistance does not affect eligibility for the Crisis component.
Interested households should contact MPCAA to apply. Please make your appointment through our online scheduler at http://mpcaa.itfrontdesk.com or our automated phone scheduler at 1-502-317-0120.
Eligibility Requirements
Households must meet program eligibility criteria, including income limits and proof of a heating emergency, to qualify for assistance.
Applicants are required to provide the following documentation at the time of application:
- Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
- Proof of all household’s (all members) income from the preceding month.
- Most current electric bill, statement from your landlord if electric is included in your rent, statement from utility company if you participate in a Pre-Pay Electric Program.
- The account number and name on the account for main heating fuel sources and electric bill.
- For the Crisis component:
- Disconnect or past-due notice for natural gas or electricity.
- If heat is included in rent, a copy of the lease and eviction notice.
- Pre-Pay Electric Program participants must show proof of having 10 days or less of pre-paid electric service.
Schedule online at:
http://mpcaa.itfrontdesk.com
or call:
1-502-317-0120
We made the news! - Wave3MPCAA's Weatherization Program is helping families heat their homes without cost. Click here for the story.
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